Privacy Policy

1. Overview

ApplyPilotIQ ("we", "our", or "us") operates the website www.applypilotiq.com and the ApplyPilotIQ job search platform (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using ApplyPilotIQ, you agree to the practices described in this policy.

2. Information We Collect

Information you provide

• Email address and password (for account creation and login)
• Resume content (uploaded as a text file for job matching)
• Job search preferences (job titles, locations, filters you configure)
• Payment information (processed securely by Stripe — we never store card details)
• Messages you send via our contact form

Information collected automatically

• Pages visited and actions taken on our site (via Facebook Pixel and standard web logs)
• Browser type, operating system, and device information
• IP address and approximate location
• Search runs performed, results generated, and credits used

3. How We Use Your Information

• To operate the Service — run job searches, score jobs, and generate tailored resumes
• To process payments and manage your credit balance
• To send transactional emails (search results, payment confirmations, account alerts)
• To respond to support requests submitted via our contact form
• To improve the Service and understand how users interact with it
• To prevent fraud and enforce our Terms of Service
• To show you relevant ads on Facebook and other platforms (via the Facebook Pixel)

Your resume content is processed by Anthropic's Claude AI to score and tailor your resume for matched jobs. We do not sell or share your resume content with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services to operate ApplyPilotIQ:

5. Data Retention

We retain your account data and search history for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or accounting purposes (e.g., payment records are retained for 7 years as required by tax law).

6. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your login session and understand how users interact with our site. The Facebook Pixel places a cookie on your browser to enable ad retargeting. You can opt out of Facebook tracking at facebook.com/settings/?tab=ads.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at support@applypilotiq.com.

8. Children's Privacy

ApplyPilotIQ is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@applypilotiq.com or use our contact form.